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Maintenance of a new above-ground pool: the essential guide for perfect water

By Piscine Hippocampe  •   13 minute read

Entretien d’une nouvelle piscine hors-terre : le guide essentiel pour une eau parfaite

Welcome to the big Piscine Hippocampe family.

Our entire team sincerely thanks you for your trust. Buying a pool is a special moment — it’s not a burden but an investment in your comfort, well-being, and the memories you will create with your loved ones.

At Piscine Hippocampe, we believe a pool should mean fun, relaxation, and simplicity. That’s why we’ve prepared this brief guide to support you in the first steps and help you better understand how your above-ground pool works.

Our goal is simple: to make your experience easy, enjoyable, and stress-free from day one.

Installing a new pool is always an exciting moment. The water is fresh, the equipment is new, and the whole family is eager to swim. But to fully enjoy your investment, one step is essential: understanding above-ground pool maintenance from the start.

A good start makes all the difference. Poorly balanced water or inadequate filtration in the first weeks can lead to cloudy water, algae, overuse of products, and even equipment problems. Conversely, structured and well-planned maintenance helps you keep clear, healthy, and easy-to-manage water all season long.

In this comprehensive guide, we explain how to maintain a new above-ground pool step by step: water balancing, system startup, disinfection, filtration, and weekly routine. Whether you’re a first-time owner or just want to avoid common mistakes, you’ll find everything you need to get off to a great start.

Step 1: Test and balance the water as soon as it is filled

As soon as your above-ground pool is filled, the essential first step is to test and balance the water. Even if it comes from the municipal supply, the water is not automatically adjusted to ideal pool parameters. Proper balancing from the start ensures stable, comfortable, and easy-to-maintain water throughout the season.

Adjustments should always begin with alkalinity, then pH, followed by other parameters. Following this order helps prevent fluctuations and maximizes the disinfectant’s effectiveness.

To make things easier for you, Piscine Hippocampe offers a free, personalized in-store water analysis service. Our specialized technicians precisely analyze your parameters and advise you on the necessary adjustments to maximize your pool maintenance and avoid costly mistakes. A professional test from the start saves you time, reduces product costs, and helps you enjoy clear water faster.

Optimal Settings – Chlorine Pool

For an above-ground chlorine pool, here are the recommended values:

  1. pH: 7.4 to 7.6

  2. Total alkalinity: 125 to 150 ppm

  3. Calcium hardness: 100 to 200 ppm

  4. Free chlorine: 1 to 3 ppm

These levels ensure effective disinfection, optimal swimming comfort, and adequate protection of your equipment and liner.

Optimal parameters – Saltwater pool

For a pool equipped with a salt generator, the values differ slightly:

  1. pH: 7.2 to 7.6

  2. Total alkalinity: 90 to 125 ppm

  3. Calcium hardness: 100 to 200 ppm

  4. Free chlorine: 1 to 3 ppm

    The salt system produces its own chlorine, but it remains essential to maintain these parameters to avoid scaling, corrosion, and production fluctuations.

Step 2: Understand the exclusive kit offered by Piscine Hippocampe

By choosing Piscine Hippocampe, you don’t just get a pool — you get the best in maintenance.

We are proud to offer you as a gift the ultimate maintenance program, an added value that makes all the difference from the very first season. This kit is not just a set of products: it is advanced technology designed to simplify your maintenance, improve your water quality, and protect your investment.

For chlorine pools: Solei & Luna technology

You hold the powerful Solei and Luna technology in your hands, voted best new maintenance technology in North America — proudly designed in Canada.

Benefits and features:

Advanced chlorine stabilization technology

Significant improvement in water clarity

Reduced chlorine odors

Softer water that is comfortable for skin and eyes

Reduced chemical consumption

Simplified, easy-to-follow program

Designed and manufactured in Canada

Solei and Luna modernize traditional chlorine maintenance by making it more efficient, stable, and predictable. The result: fewer fluctuations, fewer problems, and more enjoyment.

For salt systems: the Pristiva program

For your saltwater pool, the Pristiva program is offered to you free of charge. And that changes everything.

A well-optimized salt system requires specific management. Pristiva is designed to maximize your generator's performance and protect your equipment.

Benefits and features:

Optimized chlorine production

More effective pH stabilization

Reduced cell scaling

Enhanced equipment protection

Clearer and more stable water

Simplified maintenance

Increased lifespan of the salt system

Pristiva does more than just maintain the water: it protects your investment and enhances the durability of your components.

Step 3: Start disinfection correctly

Before adding products, it is essential to verify that your pool is functioning perfectly.

Make sure that:

  1. The pump is running

  2. Water circulates properly

  3. The filter is working normally

  4. No leaks are present in the plumbing

  5. Fittings and hoses are well sealed

Good circulation is the foundation of effective disinfection. A poorly circulating pool will always have more difficulty staying clear and stable.

Using the Day and Night kit (weekly maintenance)

Your Solei & Luna program is designed to simplify maintenance and stabilize your water throughout the season. Maintenance is done once a week.

Round above-ground pools – Day & Night dosing grid
Pool Volume Protect Stick (skimmer) Initial Solei Weekly Solei Initial Luna (skimmer) Weekly Luna
Round 12’ 14,000 L 1 560 ml 140 ml 110 g 55 g
Round 15’ 21,670 L 1 870 ml 220 ml 175 g 85 g
Round 18’ 31,200 L 2 1,250 ml 310 ml 250 g 125 g
Round 21’ 42,450 L 2 1,700 ml 420 ml 340 g 170 g
Round 24’ 55,450 L 2 2,220 ml 550 ml 445 g 220 g
Round 27’ 70,200 L 3 2,810 ml 700 ml 560 g 280 g
Oval above-ground pools – Day & Night dosing grid
Pool Volume Protect Stick (skimmer) Initial Solei Weekly Solei Initial Luna (skimmer) Weekly Luna
Oval 10’ x 20’ 18,700 L 1 750 ml 190 ml 150 g 75 g
Oval 12’ x 18’ 20,200 L 1 810 ml 200 ml 160 g 80 g
Oval 12’ x 24’ 27,600 L 1 1,100 ml 280 ml 220 g 110 g
Oval 15’ x 25’ 44,600 L 2 1,780 ml 450 ml 355 g 180 g
Oval 15’ x 30’ 45,300 L 2 1,810 ml 450 ml 360 g 180 g
Instructions (simple) – once a week

  1. Protect Stick: in the skimmer (according to the grid)

  2. Solei: pour the dose into the pool (initial at startup, then weekly)

  3. Luna: in the skimmer (initial at startup, then weekly)

Important

When your pool water stays warm, especially above 83 °F (28 °C), chlorine consumption increases significantly. Heat accelerates disinfectant evaporation and promotes bacteria and contaminant growth. It is therefore important to test your water more frequently during hot periods. If the level drops, simply add one or two chlorine sticks as needed to stabilize the situation. Always ensure to maintain a free chlorine level between 1 and 3 ppm to guarantee healthy, clear, and safe water.


Pristiva Technology – Saltwater Pool

Why salt choice is important

Contrary to what many believe, not all salts are equivalent. There are different grades and purity levels on the market. Lower quality salt may contain impurities that:

  1. Clog the generator cell

  2. Increase scaling

  3. Decrease system efficiency

  4. Reduce equipment lifespan

Pristiva salt is specially designed for saltwater pools. Its high purity allows:

  1. Fast and uniform dissolution

  2. Better ppm stability

  3. Enhanced cell protection

  4. Optimal generator performance

To maintain your system's performance and protect your investment, it is highly recommended to continue using Pristiva salt season after season.


Salt application

Salt systems sold at Piscine Hippocampe operate with an optimal level of 3,400 ppm.

How to add salt:

  1. Turn on the filtration system

  2. Pour the salt bags directly into the water

  3. If the water is cold, use a brush to help dissolve

  4. Let circulate for 24 hours before adjusting or fully activating the generator

Round pools – Salt + Pristiva (calculated quantities)
Pool Volume Pristiva Salt (bags) Initial Primer Monthly Primer (1x/month) Initial Premium Shock Monthly Premium Shock (1x/month)
Round 12’ 14,000 L 3 280 g 140 g 280 g 140 g
Round 15’ 21,670 L 4 430 g 220 g 430 g 220 g
Round 18’ 31,200 L 6 620 g 310 g 620 g 310 g
Round 21’ 42,450 L 8 850 g 420 g 850 g 420 g
Round 24’ 55,450 L 10 1,110 g (1.11 kg) 550 g 1,110 g (1.11 kg) 550 g
Round 27’ 70,200 L 13 1,400 g (1.40 kg) 700 g 1,400 g (1.40 kg) 700 g
Oval pools – Salt + Pristiva (calculated quantities)
Pool Volume Pristiva Salt (bags) Initial Primer Monthly Primer (1x/month) Initial Premium Shock Monthly Premium Shock (1x/month)
Oval 10’ x 20’ 18,700 L 3 370 g 190 g 370 g 190 g
Oval 12’ x 18’ 20,200 L 4 400 g 200 g 400 g 200 g
Oval 12’ x 24’ 27,600 L 5 550 g 280 g 550 g 280 g
Oval 15’ x 25’ 44,600 L 8 890 g 450 g 890 g 450 g
Oval 15’ x 30’ 45,300 L 9 910 g 450 g 910 g 450 g

Why this program makes a difference

The Pristiva program allows:

  1. More stable chlorine production

  2. Reduced pH fluctuations

  3. Less scaling in the cell

  4. Clearer and softer water

  5. Increased system lifespan

A well-maintained salt system is more efficient, more stable, and more economical in the long run.

Adjustment and control of your salt generator

Even if your pool has a salt system, it is still essential to regularly test your chlorine level. A salt system is not a chlorine-free system: it is an automatic chlorine generator.

The generator converts salt into gaseous chlorine — a colorless and odorless chlorine — that disinfects your pool.

Understanding the production level (output)

Your system usually operates with a production setting from 1 to 10:

  1. The higher you set the level, the more chlorine the generator produces.

  2. The lower you set it, the less it produces.

The goal is to maintain a free chlorine level between 1 and 3 ppm at all times.


Adjustment based on water temperature

Temperature directly affects chlorine demand:

  1. Cold water (start and end of season): decrease production.

  2. Warm water (heatwave, heavy use): increase production.

Warm water consumes chlorine faster, which requires system adjustment.


Recommended starting setting

To start the season:

  1. Set your generator to the level 5.

  2. Test the water after a few days.

  3. Adjust slightly up or down based on your results.

A small gradual adjustment is always preferable to a large change all at once.


Even with an automated system, the key remains the same: test, adjust, and stabilize. Regular monitoring will allow you to maximize your saltwater pool’s performance and extend the lifespan of your equipment.

Step 4: Filtration – The heart of your pool

Filtration accounts for about 80% of water quality. Even the best chemistry cannot compensate for insufficient circulation or a poorly maintained filtration system. Clear water always starts with good flow and an efficient filter.


The motor (the pump): the foundation of everything

The pump ensures water circulation to the filter. Without circulation, chemicals do not distribute properly and impurities are not effectively captured.

How many hours should you filter?

In Quebec, electricity costs remain relatively low compared to many provinces or U.S. states. For this reason, most customers choose to run their pool motor continuously during the season.

With a conventional single-speed pump, here are the general recommendations:

  1. In peak season (warm water): continuous operation is recommended.

  2. At the start and end of the season, when the water is cold: it is possible to turn off the motor for 10 to 12 hours per day, since the disinfection demand is lower.

The warmer the water, the more sustained the filtration must be.

The popularity of variable speed pumps

Variable speed motors are becoming increasingly popular — and for good reasons.

At Piscine Hippocampe, our technicians preprogram these pumps to maximize:

Filtration

Circulation

Energy costs

Heating efficiency

Water sanitation

The pump usually runs at low speed during the day to reduce energy consumption, then increases slightly in the evening or at night to optimize heating and water quality.

If you want to learn more or consider a conversion, visit a branch to meet our technicians. They can analyze your installation and advise you on the best option.

The filter media: sand or activated AFM ng

Piscine Hippocampe offers two types of filter media:

1. Grade 20 silica sand

Reliable and proven solution

Excellent filtration capacity

Average lifespan of 3 to 4 years

Economical option

2. Activated AFM ng

Advanced filter media

Finer and more efficient filtration

Reduction of biofilms

Less chemical consumption

Permanent lifespan (good for life)

AFM ng represents a significant technological improvement for customers who want to maximize their system’s performance.

How to do a backwash and why it’s important

Backwashing is an essential step in maintaining a sand or AFM filter. It cleans the filter media by reversing the water flow to flush out accumulated debris.

Why Perform a Backwash?

Over time, the filter traps:

Dust

Debris

Organic Residues

Fine Particles

These buildups increase pressure in the filter and reduce filtration efficiency.

A backwash allows you to:

Restore Normal Pressure

Improve Circulation

Optimize Water Clarity

Extend the Life of the Filter Media

A backwash is generally recommended when the pressure rises by 8 to 10 PSI above the normal starting pressure.

Steps to Perform a Backwash (Above-Ground Pool)

  1. Turn off the pump.

  2. Turn the filter valve to the BACKWASH position.

  3. Restart the pump.

  4. Let it run for about 2 to 3 minutes, or until the water in the sight glass becomes clear.

  5. Turn off the pump.

  6. Set the valve to RINSE position.

  7. Restart the pump for about 30 seconds to 1 minute.

  8. Turn off the pump.

  9. Set the valve to FILTER position.

  10. Restart the system.

Important: Always turn off the pump before changing the valve position to avoid damaging the internal seal.


Well-maintained filtration is the key to stable, clear, and easy-to-manage water all season. If you have doubts about the pressure, flow, or performance of your filter, our branch technicians can assist you and analyze your situation.

Step 5: Essential Weekly Maintenance

Good above-ground pool maintenance isn’t limited to startup. The key to clear, stable water all season is a consistent and well-applied routine.

It’s not the amount of products that makes the difference, but the regularity of checks and adjustments. A pool maintained weekly requires fewer major corrections and costs less in the long run.


Maintenance Routine – To Do Every Week

  1. Test the Water 2 to 3 Times per Week

  2. Adjust pH as Needed

  3. Keep Chlorine Between 1 and 3 ppm

  4. Brush the Walls and Bottom

  5. Empty the Skimmer and Pump Baskets

  6. Vacuum or Use a Cleaning Robot


Monthly Maintenance – Preventive Check

  1. Clean the Waterline

  2. Inspect Seals and Connections

  3. Check Filter Pressure

  4. Perform a Backwash if Necessary

  5. Inspect the Filtration System

Practical Maintenance Chart – Keep for Reference

Frequency Action Why
2-3 Times a Week Test the Water Maintain Balance and Prevent Problems
Once a Week Adjust pH and Chlorine Ensure Effective Disinfection
Once a Week Brush the Walls Prevent Algae Growth
Once a Week Empty the Baskets Maintain Good Circulation
Once a Week Vacuum or Use a Robot Remove Debris from the Bottom
Once a Month Clean the Waterline Prevent Deposits and Stains
Once a Month Check Seals and Filtration Protect the Equipment

How long should I filter an above-ground pool per day?

During peak season, it is recommended to run the pump continuously, especially when the water is warm. At the beginning and end of the season, when the water is cooler, you can reduce filtration time to about 10 to 12 hours per day. Good circulation is essential to keep the water clear.

What is the ideal chlorine level in an above-ground pool?

The free chlorine level should always be between 1 and 3 ppm. During hot weather or heavy use, consumption increases, so it is important to test the water more frequently.

How often should I test the water in a new pool?

It is recommended to test the water 2 to 3 times per week, especially during the first month. Good monitoring helps prevent imbalances and algae problems.

What is the difference between a chlorine pool and a saltwater pool?

A saltwater pool automatically produces its chlorine through a generator. It is not a chlorine-free pool. The system converts salt into gaseous chlorine to disinfect the water. Balanced parameters remain essential in both cases.

Why does my chlorine drop quickly when it’s hot?

When the water exceeds 83 °F (28 °C), chlorine consumption increases significantly. Heat accelerates evaporation and promotes contaminant growth. You should test more often and adjust as needed.

When should I do a backwash?

A backwash is recommended when the filter pressure increases by 8 to 10 PSI above the normal starting pressure. This cleans the filter media and restores good circulation.

How much salt should I add to my above-ground pool?

The systems sold at Piscine Hippocampe generally operate at 3,400 ppm. The number of bags varies depending on the pool size. It is important to run the filtration during addition and allow it to fully dissolve before adjusting the generator.

Should I adjust my salt generator according to the temperature?

Yes. When the water is cold, production should be reduced. When the water is warm or during heavy use, production should be increased to maintain 1 to 3 ppm of chlorine.

What is the lifespan of filter sand?

Grade 20 silica sand lasts on average 3 to 4 years. The activated AFM ng filter media, on the other hand, is considered permanent and offers superior long-term performance.

Can I have my water analyzed in-store?

Yes. Piscine Hippocampe offers a free and personalized water analysis service. Our technicians accurately assess your parameters and recommend the necessary adjustments to maximize your pool maintenance.

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